Shipping policy

Purple Thread Shipping Policy

Effective Date: [Insert Date]
Because shirts with a message deserve a smooth journey to your door.

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🚚 Processing Time

We print and pack orders with care—usually within 2–4 business days.
During high-volume seasons or launches, it might take a smidge longer. But we promise we’re hustling behind the scenes to get your order out with excellence.

Note: Business days are Monday–Friday, excluding holidays.

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📦 Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location and order weight.

You’ll get a tracking number once your order ships. (And yes, we check ours obsessively too.)

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🌎 International Orders

We do offer international shipping! However, buyers are responsible for any customs, duties, or taxes imposed by their country.

Delivery times may vary based on local customs or delays outside our control.

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📬 Lost, Stolen, or Delayed Packages

Once a package leaves our hands, it’s in the care of the carrier. If your tracking info says "delivered" but your mailbox says otherwise:

• Double-check with neighbors or the local post office.

• If it’s still missing after 48 hours, reach out to us at semardesignstudio@gmail.com and we’ll work with you to resolve it.

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💡 Shipping Address Tips

• Please double-check your shipping address at checkout.

• We can’t re-ship or refund orders sent to incorrect addresses.

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🤝 Our Promise

Every shirt we ship carries a message—and we care deeply about getting it to you with integrity and care. If something goes wrong, we’ll do our best to make it right. Just email us at semardesignstudio@gmail.com with your order number and a kind word—we're humans too. 💜